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FAQ

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FAQ

Find out more about Laurette.

 

Our brand

What does Laurette stand for?

Laurette is a brand focused on clean beauty. We want to bring mother nature’s finest creations to you and transform your home into an oasis of peace and mindfulness. What makes us unique? Many things, including the fact that we only use natural raw materials such as essential oils.

Every collection has its unique blend of essential oils which give your mind and body a distinct experience. Want to take it slow and relax? Discover our French lavender and depart on a journey of inner peace. Need a boost of energy? Then our orange grapefruit collection is for you.

Furthermore, we are a sustainable brand. All our bottles are made from either 100% recycled glass or recycled plastic. Are you out of product? refill it or give it a second life by using it for a different purpose. Also, our luxury keepsake boxes and paper packaging is made from FSC-certified materials and can be used to store your personal belongings in.

Lastly, we excel in proving you with top-quality products that are tested and certified by European standards. They are all vegan and are cruelty-free.

We are a brand like no other.

What's special about essential oils?

Essential oils are nature’s purest creation. They are directly extracted from the plant (e.g. lavender) or from the fruit (e.g. bergamot) itself. They are very concentrated and 100% natural.

Why did we use essential oils to scent our products? Transparency. When you look at our ingredient list, you will exactly know what’s inside our products. We do not use synthetic fragrances such as parfum since many chemical components fall under this category and may cause severe irritation to your skin. We stay clear of synthetic fragrances and choose natural alternatives.

Discover our signature collections infused with essential oils here.

Where can I buy your products?

Laurette products are available online and at select stores and institutes. Find the nearest store near you on our partners page. Certain products are exclusively online on www.laurettecosmetics.com.

Do you offer free shipping?

Yes, we aim to make shopping online as attractive as possible. Purchases with a value of 100 euros are delivered free of charge. Please note that this number may vary depending on your location. More info on our shipping page

Sustainability

Are your products 100% natural?

Of course, our scientists pushed the boundaries and developed all-natural products. Even our preservatives are made from compounds that naturally occur in nature. Our products are also readily biodegradable by OECD standards.

Are your products cruelty-free and vegan?

Absolutely, all our products are both cruelty-free and vegan. We formulated our products with plant-based alternatives to replace materials such as honey, carmine or lanolin.

Furthermore, we do not sell our products to countries where animal testing is required by law and do not allow third-party partners to conduct testing on animals.

How does Laurette contribute to the environment?

Sustainability is one of our core values. We are passionate about the well-being of our planet and are taking many steps to reduce our carbon footprint as much as possible.

We use 100% recycled plastic and glass for our bottles. All our luxury keepsake boxes and packaging are made from FSC-certified sources to ensure our planet’s natural resources are preserved for generations to come.

Product information

How long can my products be stored?

All our natural products have a shelf life of at least 12 months. Under the right circumstances, our products can last over 30 months when kept under optimal conditions such as a cool and dark place.

Please take a look at our product packaging and check the period after opening symbol (a jar with a number in it) to see how long your product can be stored.

Are there samples of your products?

We are delighted to hear you are interested in trying our exquisite products. At our special exposition events, we offer free samples or let you try the product before purchasing it.

When searching online, you can buy a sample set of all our collections for an attractive price here. It is the perfect way to decide which natural scent you like most before purchasing more of our products. The sample set is also the perfect gift for introducing our brand to your friends and family.

Can I refill my products?

We are delighted to hear you support our efforts of reducing our ecological footprint. In the near future, you will be able to purchase product refills in different sizes for both our bath and shower essentials. 

After you have run out of a product, all our packaging can be reused. Reuse our recycled plastic and glass bottles as a stylish vase and give our luxury keepsake boxes a second life by storing all sorts of personal belongings in them. 

Can I compile a giftbox myself?

Unfortunately, at this time, we only offer tailor made gifting for our corporate clients.

However, we do offer wrapping your products for a lucky recipient. Simply let us know in the “aditional notes” field during checkout which products you would like to see wrapped.

Contact Form

We will be delighted to answer your questions as soon as possible.

 

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